What is Found?
Found is a telehealth weight-loss service, operating since 2018 out of Austin, Texas, that has raised over $100 million (verify — Crunchbase) and served 300,000+ members (company claim). Its clinicians prescribe from an unusually broad formulary: brand-name GLP-1s like Wegovy and Zepbound, compounded semaglutide and tirzepatide, and — the part almost no competitor offers — low-cost FDA-approved generics like metformin, Contrave, topiramate, and zonisamide. [DRAFT COPY]
That breadth is the pitch: instead of selling you the drug it stocks, Found runs your health history, insurance coverage, and budget through its "MetabolicPrint" assessment and matches you to a medication — which may not be a GLP-1 at all. The company published a peer-reviewed study of member outcomes in January 2025 arguing clinically significant weight loss is achievable via telehealth, including on lower-cost generic paths (verify study figures before citing them). It also pushes insurance harder than most rivals, billing plans for clinical care rather than running cash-pay only. [DRAFT COPY]
How much does Found actually cost?
Found's pricing is layered — a membership plus your medication — so the all-in number depends on your path. Non-GLP-1 generics start at $49 a month, compounded GLP-1s at $99 a month with flat pricing as doses increase, and brand-name GLP-1s from $650+ a month without insurance. Membership is teased from $17 a month in Found's ads (verify), and with insurance the company says most members pay under $30 per clinical visit. (Figures pulled from joinfound.com July 16, 2026 — verify the membership-vs-medication split before launch.)
| Medication | Form | Advertised | What you'll actually pay |
|---|---|---|---|
| Non-GLP-1 generics (metformin, Contrave, topiramate, zonisamide) | Daily pills | From $49/mo | $49/mo + membership (verify all-in) |
| Compounded semaglutide Compounded | Weekly injection | From $99/mo | Flat as dose increases + membership (verify) |
| Compounded tirzepatide Compounded | Weekly injection | (verify) | (verify) |
| Wegovy / Zepbound (brand) | Weekly injection | From $650/mo+ without coverage | Copay with insurance — varies by plan (verify) |
| Ozempic / Mounjaro (brand) | Weekly injection | ~$1,100/mo without coverage (verify) | Copay with insurance — varies by plan (verify) |
Prices checked July 16, 2026 against Found's published pricing. Compounded medications are not FDA-approved.
What's included
- Licensed medical team access and a personalized care plan
- Monthly provider check-ins with prescription adjustments
- MetabolicPrint assessment, app community, and 24/7 AI companion (Aimee)
- Nutrition and lifestyle guidance
What costs extra
- Medication itself on most paths — billed on top of membership (verify structure per path)
- Brand-name GLP-1s, which may bill separately through your pharmacy benefit
- Lab work, if your provider orders it (verify)
Cancellation and refunds
Membership is a recurring subscription; prepaid 3-, 6-, and 12-month plans lower the monthly rate but commit you up front. Cancellation and refund disputes are the most common complaint theme in Found's recent BBB reviews — quote the exact posted policy here after verification and screenshot the cancellation flow.
Pricing baseline recorded July 16, 2026 from joinfound.com — future price checks will note any changes here.
Coverage check included at signup — see your insurance options before paying (verify)
What medications does Found offer?
Compounded medications contain the same active ingredients as their brand-name versions but are not FDA-approved. Each medication link above goes to our full guide on that drug.
How Found works
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Online intake and MetabolicPrint assessment
Health history, current medications, and goals feed Found's MetabolicPrint profile — the assessment it uses to drive the medication match (verify what it actually measures).
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Insurance and coverage check
Found looks up your plan at signup to determine whether visits and medication bill through insurance — this decides most of your real monthly cost.
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Provider consult
A licensed clinician — the company describes its team as board-certified with obesity-medicine training (verify) — reviews your intake and confirms eligibility.
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Medication match
Your prescriber picks from GLP-1 and non-GLP-1 options based on health profile, coverage, and budget — and may adjust the medication at monthly check-ins as your response comes in.
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Delivery and ongoing care
Medication ships to your home in about a week (company claim); refills, dose changes, coaching, and community all run through the app.
Who qualifies
- Adults meeting the standard BMI 30+, or 27+ with a weight-related condition, criteria (verify Found's exact cutoffs)
- People open to a non-GLP-1 medication if their clinician recommends one
Who shouldn't use it
- Anyone with a personal or family history of medullary thyroid carcinoma or MEN 2, if a GLP-1 path is on the table (the class boxed-warning conditions)
- People who are pregnant, planning pregnancy, or breastfeeding
- Anyone who wants to pick one specific drug and stay on it — Found's model adjusts medications over time
A licensed clinician always makes the final call. Read the full GLP-1 safety information →
Is Found legit?
Found has operated since 2018, holds an A+ accredited BBB profile, and published a peer-reviewed study of member outcomes — and we found no FDA warning letters or major lawsuits on file as of July 16, 2026. The flags that do exist are consumer-grade: billing and cancellation complaints. Here's how to verify all of it yourself.
Care comes from licensed clinicians Found describes as board-certified with obesity-medicine training (verify the network name and structure — a professional-corporation arrangement is typical for telehealth). Prescribers must hold a license in your state.
Compounded GLP-1s ship from partner compounding pharmacies. [Name the pharmacies and their 503A/503B status here after verification — the single highest-value fact on the page.] Generic and brand-name prescriptions route through retail or mail-order pharmacies (verify).
Better Business Bureau · 2026
Found's BBB profile carries an A+ grade and accreditation (since April 2024) — but recent customer reviews on that same profile center on overcharging, refund difficulty, and membership-cancellation disputes. Read them before you subscribe; no regulatory actions were found as of July 16, 2026.
Read the primary source →Verify it yourself
What real users say about Found
What users praise
- Affordability of the non-GLP-1 path compared with GLP-1-only competitors
- Insurance help that actually lowers out-of-pocket costs
- Having real medication options when a GLP-1 isn't wanted or tolerated
What users complain about
- Frustration when clinicians switch medications mid-program (verify theme)
- Subscription billing surprises and difficulty getting refunds
- Cancellation friction — the same theme that dominates its BBB reviews
Individual reviews can't establish medication quality or predict your results — treat them as a read on the company's operations, not the drug.
Does Found take insurance?
Insurance is Found's biggest structural difference from the flat-rate compounded shops: clinical visits bill your plan — the company says most members pay under $30 a visit — and its PR claims coverage by major U.S. health plans "reaching over 100 million lives" (verify — company press release). The split to understand: visits and membership are one bucket, medication is another. Compounded medication is bundled into plan pricing, while brand-name GLP-1s bill through your pharmacy benefit, where prior authorization rules apply. Coverage varies sharply by state, and California currently shows no plans available (verify). HSA/FSA cards are accepted per the program page.
If you have no coverage at all, the cash math is simple: generics from $49 a month, compounded GLP-1s from $99, brand-name from $650 to roughly $1,100. That first number is the one no GLP-1-only competitor can touch — and the last one is why you shouldn't come here for cash-pay brand-name medication.
Found vs the alternatives
| Provider | From | Medications | Best for |
|---|---|---|---|
| Calibrate | $199/mo + meds | Brand-name GLP-1s via insurance | Coaching-heavy program built around insurance-covered GLP-1s |
| Ro | $149/mo + meds | Brand + compounded GLP-1s | Brand-name pathway with insurance paperwork handled |
| Mochi Health | $79/mo + meds | Compounded GLP-1s | Lowest entry price with dietitian support |
Final verdict
Choose Found if…
- You want medical weight care but aren't sure a GLP-1 is right for you, affordable, or something you'd qualify for
- Your insurance covers weight-management visits — Found is one of the few telehealth programs that actually bills plans
- You want FDA-approved medication at generic prices instead of a compounded workaround
Skip it if…
- You want one flat, all-in monthly number — Found's membership-plus-medication pricing takes work to pin down
- You've already decided on a specific brand-name GLP-1 and have no coverage — that's $650–$1,100 a month here
- The billing and cancellation complaints give you pause; flat-rate cash-pay rivals have simpler money mechanics
If you'd rather be matched to the right medication than sold the trendy one, Found is genuinely different: a formulary that runs from $49 generics to brand-name GLP-1s, a peer-reviewed study behind its model, and real insurance billing. Go in with clear eyes on the layered pricing and the billing complaints — and confirm what your state and plan actually cover before you subscribe.
Coverage check included at signup — see your insurance options before paying (verify)
Found FAQ
Is Found legit?
Yes — Found has operated since 2018, is BBB-accredited with an A+ grade, uses licensed clinicians, and published a peer-reviewed study of its member outcomes in January 2025. We found no FDA warning letters or regulatory actions as of July 2026. The complaints that do exist are consumer-grade: billing, refunds, and cancellation.
How much does Found cost per month?
It depends on your medication path. Non-GLP-1 generics start at $49 a month, compounded GLP-1s at $99 a month with flat dose pricing, and brand-name GLP-1s from $650+ a month without insurance — membership is advertised from $17 a month (verify). With insurance, Found says most members pay under $30 per clinical visit.
Does Found take insurance?
Yes — and that's its biggest difference from most telehealth weight-loss programs. Clinical visits bill your plan, and Found helps run brand-name medication through your pharmacy benefit. Coverage varies by state and plan, and California currently shows no plans available (verify), so check your coverage at signup before paying anything.
What if I don't qualify for — or don't want — a GLP-1?
This is Found's specialty. Its prescribers also use FDA-approved generics — metformin, Contrave, topiramate, and zonisamide — from $49 a month, and its published outcomes study argues clinically significant weight loss is achievable on these lower-cost paths (verify the study's figures). Most competitors have nothing to offer if a GLP-1 is off the table.
Which medications does Found prescribe?
Brand-name GLP-1s (Wegovy, Zepbound, Ozempic, Mounjaro, plus older options like Saxenda and Rybelsus — verify the current menu), compounded semaglutide and tirzepatide, and non-GLP-1 generics including metformin, Contrave, topiramate, and zonisamide. Your match depends on your health profile, coverage, and budget.
How does Found compare to GLP-1-only providers?
If you already know you want a compounded GLP-1 and you're paying cash, a flat-rate provider like Remedy Meds or Henry Meds is simpler and easier to price. Found wins when you want options — insurance billing, brand-name access, or a cheaper FDA-approved generic path — at the cost of a more layered pricing structure.
How do I cancel Found?
Membership is a recurring subscription you cancel through your account or support (verify the exact mechanism). Cancellation and refund disputes are the most common complaint theme in Found's reviews, so cancel before your renewal date and keep written confirmation. Prepaid multi-month plans commit you up front — check the refund terms before choosing one.
Sources
- Found — published program, medication, and pricing pages — accessed July 16, 2026
- Found Health, Inc. — BBB profile and customer reviews — accessed July 16, 2026
- Found Trustpilot profile (blocked automated access — verify score and count) — accessed July 16, 2026
- Business Wire: Found publishes peer-reviewed weight-loss outcomes study (January 2025 — verify contents; fetch timed out) — accessed July 16, 2026
- Endpoints News: "Obesity startup Found drives weight loss with low-cost generic drugs over GLP-1s, new study shows" (verify exact URL) — accessed July 16, 2026
- Found PR via InsuranceNewsNet: coverage "reaching over 100 million lives" (verify exact URL) — accessed July 16, 2026
- Reddit: "Found Weight Loss Program" discussion (r/calibrateweightloss — link exact thread) — accessed July 16, 2026
This review is for information only and isn't medical advice — talk to a licensed clinician about whether any GLP-1 medication is right for you. Compounded medications are not FDA-approved. We're independent: we don't sell medication, and commissions never affect our verdicts. Editorial policy · Medical disclaimer · GLP-1 safety information